Rebel Case Study – Chat Bot Development

Sphere implemented a full-cycle chatbot development approach for Rebel through language parsing, syntax parsing, and machine learning technologies. The original XML interface of the chatbot was enhanced by using React.js and Angular.js for the web-facing application, and Spring Boot and JavaScript for the back-end. The new interface successfully removed the “rough edges” of the chat bot, and allowed it to assist both internal representatives and Rebel’s customers.

March 16, 2019