How We Solved It
To address the issue, Sphere built a new self-service on-demand reporting system. The system initially consisted of 10 Quick Reports complete with dashboards and visualizations based on their top 10 queries. Examples include an inventory report with indicators of stock shortage and/or overage and a sales report detailing monthly revenue.
In a phased roll-out, we then gave key stakeholders the ability to do their own ad hoc queries so that they could access the information they needed anywhere, anytime on any device. Lastly, for more complex queries, we created customized reports on a bi-weekly basis with the ability to make it public so that others throughout the organization have access.
How’d we do it? We used Tablow for development and pulled data from various sources including ERP, inventory, warehouse management systems and their Ecommerce platform. Following an agile process, implementation was quick and seamless with no impact to the company’s existing systems and/or infrastructure.
The new reporting system gave key individuals clear, transparent visibility into the business. We also gave users the self-service ability to create their own customized reports and gather intelligence as needed. With IT so bogged down these days, the more tools you empower employees with, the more streamlined and efficient a business will run. Reports that used to require JIRA tickets and endlessly long wait times were now delivered instantly.