Insurance is becoming more digital and competitive by the day

Sphere has the insurance expertise, solutions and the right talent to help your organization be a leader

Redefining Insurance for Tomorrow

In today’s world, insurance isn’t just about policies; it’s about forging true partnerships in risk management. We at Sphere recognize the evolving landscape where insurers and policyholders unite, weaving robust “financial safety nets” for a future that’s not just safer, but resilient and forward-looking. This shift is visible in the modern insurer’s playbook, where spotting risks in both new and established sectors goes hand-in-hand with leveraging transformative technologies.

At Sphere, our mission is to propel insurance organizations into the future, harnessing technology to revolutionize every aspect of the value chain. Our secret? An award-winning blueprint for value creation that merges our unparalleled expertise in industry-specific cloud solutions, cutting-edge AI (both traditional and generative), IoT, telematics, and data analytics. The goal? To craft seamless, integrated platforms and solutions that not only cater to the insurance industry’s needs today but also set the stage for the innovations of tomorrow.

Talk To Our Insurance Technology Team

Drivers Of Modernization

Accelerating the Journey of Innovation

Drive innovation and achieve greater sustainability with services that form the bedrock of our insurance transformation approach. These services are committed to providing the necessary support and infrastructure for a seamless transition. By leveraging these, we ensure a robust foundation for our partners that enables efficient operations, streamlined processes and enhanced customer experiences.

Core systems

Implementation, upgrades, maintenance and modernization of legacy core systems

Intelligent automation

End-to-end process automation through the unstructured intake, process orchestration, AI/ML, digital experience and RPA solutions

Migration

Portfolio migration solutions covering core systems as well as surround systems

Data and insights

Implementation of cloud-based solutions, enterprise data strategy, AI/ML use cases and compliance for insurance

Business operations

Effective, agile and insight-driven operations across the insurance lifecycle

Services

Intelligent Automation

Actuarial Process Automation
Claims Process Automation
Reporting Automation
Integration of carriers and brokers

Data Management, Warehouses, Lakes

Data Extraction, Processing and Data Customization
Integration with Core P&C Platforms
Partners Integration and Data Exchange
Data Modernization

Cloud Enablement and Migration

Customer Analytics
Customer Engagement & Loyalty Program
Scalability

AI and Machine Learning

Robo Advisory
Fraud Detection and Risk Prevention
Intelligent Data Scrapping

Generative AI

Generative AI Readiness Assessment and Consulting
PoC Development
Implementation & Support

Digital Transformation & Platform Modernization

Legacy applications are both a source of cost inefficiency and a barrier to innovation. We work with (re)insurers to develop thoughtful plans and practical execution roadmaps for legacy system migration, retirement and modernization aligned with their goals for cloud enablement, platform replacement, digital-first customer and partner interaction, and speed-to-market product delivery.

Continuous Risk Insight Generation

Ever-changing market conditions and competitive forces will compel (re)insurers to become data-driven enterprises to both sustain their market relevance and innovate risk solutions in the future. We help engineer that future with event-based, continuous insight-generation solutions that deliver timely support for more complex business decisions, more intuitive customer servicing, more predictive model-building, more tailored risk management solutions and more prescriptive business rules automation.

Solutions

Policy Lifecycle Management Automation

Business problem

Managing policy renewals, payments, and compliance manually is resource-intensive and prone to errors.

Solution

Streamlining policy lifecycle management with automated systems.

Business Outcomes and Benefits

Streamlining policy lifecycle management with automated systems.

Cross-Platform Mobile App for Policy and Claims Management

Business problem

Disparate mobile experiences between iOS and Android platforms lead to inconsistent customer service and user experience.

Solution

Utilizing cross-platform technologies for a unified app experience.

Business Outcomes and Benefits

Improves customer engagement by providing equal access to policy management and claims services, fostering loyalty and satisfaction.

Regulatory and Compliance Management Integration

Business problem

Keeping up with constantly evolving and state-specific regulatory changes is challenging and risky.

Solution

Automating regulatory and compliance management through direct integration with state bodies.

Business Outcomes and Benefits

Ensures real-time adherence to laws, reducing the risk of non-compliance and enhancing operational confidence.

Dynamic Pricing and Underwriting

Business problem

Actuaries are spending valuable time on low-value activities, which hampers agility and advanced analytical capabilities in pricing and underwriting, hindering improvements in risk and pricing modeling.

Solution

Unified cloud-native platform
Scalability for ingesting IoT data from millions of trips, expanding the customer base
Reduced total cost of ownership compared to legacy Hadoop systems
Usage-based pricing, leading to lower premiums for customers and reduced risk for insurance carriers, thereby lowering loss ratios
Enables the creation of a digitally enabled, end-to-end underwriting experience

Business Outcomes and Benefits

Improve competitive position
Decrease combined ratio
15% improvement in efficiencies

Claims Triage and Prioritization

Business problem

Missing data, or data that is “not in good order” and needs to be corrected before processing, leads to claims, leakage, and inefficient processes in triaging claims to the right resource.

Solution

Develop a custom claims triage solution using LLMs that can analyze claim descriptions, extract key information, and automatically prioritize claims based on predefined criteria. This solution can help insurance companies streamline their claims processing workflow, reduce response times, and improve customer satisfaction.

Business Outcomes and Benefits

Decrease in annual claims payout
Increase in claim fraud detection/revention
Improve efficiencies by 15%

Personalized Customer Engagement

Business problem

The inability to reconcile customer records across different lines of business limits real-time customer insights necessary for upselling and cross-selling. Siloed data makes it challenging to create accurate and comprehensive customer profiles, resulting in suboptimal recommendations for the next best action.

Solution

Develop a custom customer engagement platform:

Eliminates data silos by unifying all customer data to create complete customer profiles
Integrated data security ensures that security measures are incorporated at every layer
Delta improves data quality, providing a single source of truth for real-time streams and ensuring reliable and high-quality data for data teams
Integrated ML and AI capabilities utilize AI to create self-optimizing ML
MLflow model lifecycle management helps manage the entire machine learning lifecycle reliably, securely and at scale

Business Outcomes and Benefits

Use AI, ML, automation and real- time data to gain deeper customer insights and understand their needs
Improve competitive positioning
Enhance the customer experience

Harness the Full Power of Your Data Assets

+40

Data scientists

+50

AI & LLM experts

+75

AI & LLM experts

+400

Full time developers

+25

BI experts

Analytics

Roadmapping of a data analytics solution
Aligning data initiatives with business objectives
Examining existing data analytics approaches
On-demand data analytics consultation and support

Data Strategy

Providing strategic data guidance
Assessing data maturity and measuring data value
Developing and implementing business-specific data strategies

Data Governance and Compliance

Developing industry-specific policies, procedures, and frameworks
Ensuring compliance with relevant data regulations, industry standards, and best practices

Data Optimization

Creating and maintaining a centralized data catalog
Documenting data assets, their definitions, relationships, and usage
Facilitating deep data discovery and understanding

Increase Business Velocity With Artificial Intelligence

10+

Global offices

+6

Accelerated LLM models

1600+

Projects

AI Readiness

Evaluation of existing data infrastructure
Feasibility assessment to select suitable AI technologies
Definition of AI strategy based on unique business needs
Roadmap development for effective AI integration

Applied AI

Definition of business needs and project objectives
Data collection necessary to develop an AI application
AI model selection based on the business problem

Natural Language Processing

Development of speech recognition solutions
Implementation of advanced text analysis capabilities
Automated digital content processing
Language translation solutions

Generative AI Services

Development of text, audio, video, and image generation software
Training and integration of generative AI models
Addition of generative AI components to existing software systems

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Mario Schwarts Managing Director of Data Analytics and Intelligence Practice

With almost three decades of experience in Data Engineering, Data Strategy and Digital transformation journeys, Mario brings the knowledge to provide actionable insights and empowering executives by implementing value driven data intelligent solutions. Mario has contributed to successful projects on multiple organizations such as Capgemini, Navistar, BMO, Columbus Global and TEK Global Systems. He is passionate about using the latest Analytics tools (Machine Learning/Data Science/Gen AI), and other advanced digital technologies to bring value to the clients he works with and continuously drive business growth using data.

Luke Suneja Client Partner

Working from the London and Kyiv offices, Luke Suneja helps clients and partners drive business value using Sphere’s global workforce of developers, analysts, QAs, creatives, and enterprise solutions architects. With more than 10 years experience, Luke’s passion for problem solving has made him an invaluable asset to clients and partners.

Steven Scardino Client Partner

Innovative leader with critical thinking and problem-solving skills across varied industries. Inside and Outside sales professional with proven ability to develop, drive and implement actionable growth strategy plans. 9 years’ experience producing revenue growth by leveraging a customer first methodology and consultative sales approach to identify and solve pain points.

Andrew Abbotsford-Smith Sales Director

As a Sales Director at Sphere Partners, a global technology consulting and digital innovations company, Andrew leverages his 20+ years of experience in the banking, financial services, and energy sectors to deliver generative AI solutions to clients across Europe and the Middle East. With a proven track record of driving new revenue and market opportunities, Andrew has extensive knowledge and expertise in the field of AI since 2006. Additionally, he has completed an AI Business course at MIT. Prior to joining Sphere Partners, Andrew held senior roles at Infosys, NICE Actimize, OneSpan, and Oracle.

I would expect to be delighted. It’s been a really positive experience, working with Sphere, and I would expect you to have the same.

Ben Crawford Senior Product Manager at Enova Financial

Sphere consistently prioritizes the needs of their clients, demonstrating both agility and teamwork. They bring innovative and well-considered solutions, consistently surpassing my expectations.

Mark Friedgan CEO at CreditNinja

We've been working with Sphere and its excellent consultants since our founding. Their combination of offshore talent, pricing, and shift offsetting is hard to beat. They provide crucial augmentation to our in-house team. We simply couldn't achieve our production ambitions without their service.

Bruce Burdick Chief Information Officer at Integra Credit