Facility Watch AI

Find any panel, sensor, or access point in seconds

Turn the static blueprints you already have into a searchable navigation system for the field. Ask where a breaker panel, access point, or sensor lives — get the exact location and the fastest route to the point of work.

40%

Diagnostic time reduction per ticket

Seconds

to locate any asset

Any plan

PDF, DWG, or scanned as-built

Day 1

New techs productive without a shadow

Contractors waste billable hours hunting for the point of work

Most facility teams know the building exists. Few know where everything is without walking it floor by floor. The gap shows up as billable hours lost to hunting, tickets stuck open past SLA, and second visits for issues that should have closed on the first call.

1. The blueprint shows the walls, not the route to the panel

PDF plans and as-builts tell a tech where a breaker panel lives on the drawing. They don’t show which corridor is locked, which service door is the fastest in, or which floor access is closed for renovation.

2. Institutional knowledge walks out the door with every retirement

The senior tech who knows every access panel, riser, and undocumented shut-off is one of a handful of people who can move fast in your largest buildings. When that person moves on, a decade of field knowledge goes with them.

3. Every minute spent hunting is a minute not billed

Field service data consistently shows that 30–40% of on-site time on complex buildings is spent locating the point of work, not doing it. That time is paid for somewhere — either absorbed by the contractor, passed to the customer, or lost to callbacks.

An AI layer over the blueprints you already have

Sphere reads your existing plans — PDF, DWG, or scanned — indexes every asset, and gives your field teams a mobile-first search and routing tool that works the way contractors actually move through a building.

Natural-language asset search

Your techs ask in plain English – “where’s the electrical panel for suite 4B” – and get a pin on the plan, floor, and room.

  • Search across every asset indexed in your plans: panels, access points, sensors, shut-offs, risers
  • Handles building vocabulary the way your crews use it – no taxonomy training required
  • Voice search for gloved, ladder-top, and bucket-lift work
Fastest-route field navigation

Turn-by-turn routing from where the tech stands to the exact point of work, inside the building.

  • Accounts for locked doors, restricted zones, service corridors, and freight-only access
  • Reroutes around closed floors, active work sites, and tenant restrictions
  • Multi-stop routing for inspection walks and preventive maintenance rounds
Blueprint intelligence on any format

Works on the plans you already have. No re-drafting, no new CAD contract, no six-month data project.

  • Ingests PDF, DWG, DXF, and scanned as-builts
  • AI-assisted asset tagging with human-in-the-loop verification for high-accuracy buildings
  • Handles revisions and as-built updates without rebuilding the index
Asset history and context on the pin

Tap any asset on the map and pull up the full service history, manufacturer docs, and current sensor state.

  • Work orders, service tickets, and technician notes tied to the asset, not the building
  • Manufacturer manuals, wiring diagrams, and spec sheets one tap away
  • Live sensor readings where BMS and IoT feeds are connected
Mobile-first, offline-ready

Built for phones and tablets in the field, including the places where signal disappears.

  • Works on iOS and Android, no install friction for subcontractors
  • Offline mode for basements, parking decks, MEP rooms, and dead-zone floors
  • Syncs updates when signal returns – no lost lookups, no duplicate tickets
Role-based access and audit trail

Admin control over what each contractor, subcontractor, and tenant can see.

  • Role-based permissions down to the floor and asset class
  • Full audit log of who looked up what asset, when, and from where
  • SSO integration with your existing identity provider

Outcomes

Contractors running on searchable blueprints close tickets differently than contractors running on static PDFs and tribal knowledge. Facility Watch AI gives field teams the location, the route, and the context before they step into the building.

icon Diagnostic time cut by up to 40% on complex multi-system tickets
icon First-visit close rate improved – fewer trips back for the same issue
icon Billable-hour recovery per tech, per week to billable work
icon Full audit trail on every asset lookup, route taken, and ticket closed

See Facility Watch AI in Action

A 20-minute walkthrough on a sample commercial building: search, route, and asset lookup from a tech’s phone.

Use Cases

Multi-site MEP and HVAC contractors

Field teams working across hundreds of client buildings with different layouts, access rules, and asset inventories. Facility Watch AI normalizes the search experience across every site, so a tech walking into a building for the first time moves like they’ve been there for a year.

IFM and integrated services providers managing dozens of portfolios. Consolidated navigation and asset intelligence across every managed property, with audit trails that satisfy customer reporting and SLA requirements.

Facility management companies

Professional services firms

T&E and software spend optimization across practice groups and geographies. Detects unused SaaS licenses, policy exceptions, and pricing inconsistencies between vendor contracts.

Hospitals, research campuses, and GMP environments where every minute of downtime costs revenue and compliance risk. Contractors get routed around restricted zones, clean rooms, and patient care areas without calling the facilities director for a badge.

Healthcare and life sciences facilities

Airports, stadiums, and large public venues

Buildings where the walk from the service entrance to the equipment is longer than the repair itself. Multi-stop routing for preventive maintenance rounds, inspection walks, and event-day response crews.

How it works: Sphere’s 5-step deployment process

Building and workflow audit

Sphere’s solution architects spend 2 weeks mapping your plan inventory, CMMS data, field workflows, and access rules. Deliverable: a Facility Watch AI Deployment Blueprint covering buildings in scope, integration points, and a rollout plan.

Blueprint ingestion and asset indexing

We ingest your existing plans – PDF, DWG, or scanned – and run them through the indexing pipeline. AI-assisted asset tagging identifies panels, access points, sensors, and equipment. Human-in-the-loop verification for critical assets. Validation against a sample of on-site walks.

Search tuning and field UX configuration

Configure terminology to match your crews’ vocabulary, access rules to match tenant policies, and routing preferences to match service corridors. Three rounds of field-tech review before go-live

Pilot with one building, one crew

30-day supervised pilot running parallel to your current workflow. Daily accuracy tracking on search results, route quality, and close-rate impact. Models tuned based on actual field feedback before expanding.

Full rollout and continuous learning

Production deployment across the rest of the portfolio with weekly field review and monthly retraining. Quarterly business review on diagnostic time, first-visit close rate, and billable-hour recovery.

Make AI work for you!
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ROI & business impact

40%

Diagnostic time reduction on complex multi-system tickets

Seconds

Minutes recovered – Per lookup, compounding across every tech, every shift

Day 1

New-tech productivity without a senior shadow

<6 mo

ROI payback period for contractors running 25+ field techs

Make AI Work

Trusted by

Flexible, fast, and focused — Sphere solves your tech and business challenges as you scale.

Luke Suneja

Client Partner

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Hear From Our Clients

Sphere Partners
Selah Ben-Haim VP of Engineering at Prominence Advisors

Our experience with Sphere and their team has been and continues to be fantastic. We keep throwing new projects at them, and they keep knocking them out of the park (including the rescue of a project that was previously bungled by another vendor).

Sphere Partners
Ben Crawford Senior Product Manager at Enova Financial

I would expect to be delighted. It’s been a really positive experience, working with Sphere, and I would expect you to have the same.

Sphere Partners
Mark Friedgan CEO at CreditNinja

Sphere consistently prioritizes the needs of their clients, demonstrating both agility and teamwork. They bring innovative and well-considered solutions, consistently surpassing my expectations.

Sphere Partners
René Pfitzner Co-Founder at Experify

Sphere provided excellent full-stack development manpower to augment our team and work with us.

Sphere Partners
Bruce Burdick Chief Information Officer at Integra Credit

We've been working with Sphere and its excellent consultants since our founding. Their combination of offshore talent, pricing, and shift offsetting is hard to beat. They provide crucial augmentation to our in-house team. We simply couldn't achieve our production ambitions without their service.

Sphere Partners
Jemal Swoboda CEO at Dabble

The resources and developers that Sphere Software provides are skilled and have the required technical expertise to complete their tasks successfully, with the team easily scaled in either direction. The deliverables are always high-quality.

Sphere Partners
Arthur Tretyak Founder and CEO at IntegraCredit

With Sphere, we were able to migrate in half the time it would take to train an additional FTE…

Sphere Partners
Lee Ebreo VP of Engineering at Credit Ninja

These things would not have been achievable if we did not build our own in-house system. We augmented our development team capabilities using Sphere’s developer, who works very well with our Dev Lead in Chicago. Sphere’s developer was an expert in the new system, and continues to be an expert as we evolve it.

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Sphere in Numbers

We understand that actions speak louder than words and numbers
but here are some key facts about us.

20

Years of Experience

230

Delivered Projects

200+

Senior Specialists

94%

Satisfaction Rate

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Frequently asked question

No. Sphere builds the analytical layer on top of your existing ERP, expense, and procurement systems. Your finance team continues working in the tools they know. Cost Intelligence adds the real-time classification and anomaly detection that those systems don’t natively provide.

Sphere has certified integrations with NetSuite, SAP, Oracle, Workday, Coupa, Concur, and Bill.com. For other systems, custom adapters are built during the discovery phase. Most integrations are live within 4–6 weeks.

All deployments run in your AWS environment by default, with SOC 2 Type II controls, encryption at rest and in transit, and full role-based access. For regulated industries, Sphere can deploy in HIPAA- or PCI-compliant configurations.

Every classification carries a confidence score, and finance can override with one click. Overrides are logged and feed the next model retraining cycle. A high override rate in any category triggers an automatic model review.

Most clients identify their first material savings opportunities within the 30-day pilot. Full first-year recoverable spend is typically quantified within the first 90 days post go-live.

On a typical $250K–$400K engagement, ROI payback is under 12 months. Drivers are off-contract spend recovery, duplicate payment prevention, software license consolidation, and the FP&A hours redirected from reconciliation to analysis.

Sphere provides a 3-hour finance team onboarding, a 2-hour cost center owner walkthrough, and a 30-day hypercare window post-launch. The dashboard is designed to mirror your existing reporting structures, so most users are confident on day one.

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