Why Salesforce Service Cloud?

Engage every customer using all the service features you need in a single service platform.

Salesforce Service Cloud is a leading service platform for all your customer engagement needs. This edition by Salesforce includes but is not limited to:

  • Customer self-service. Empowers customers with self-service tools.
  • Personalization. Utilize personalization tools so you can send messages, offers and other content, all personalized, to your customers.
  • Collaboration. Enable collaboration across your entire company.
  • Productivity. Increase productivity and efficiency with automation and other productivity tools.
  • Real-time insights. Get real-time actionable business insights through customizable reports and dashboards and other advanced reporting features.

With the help of skilled Salesforce consultancy, Salesforce’s cloud-based tools can be customized to fit your exact needs.

Reach out to an expert today for support on creating your Salesforce Service Cloud environment.

Industries That Benefit From Salesforce

Not the full list, but some of the top industries we help grow with Salesforce!

Financial Services

Sphere enables financial services companies to accelerate business performance with Salesforce.

Core Capabilities
  • Reduce costs
  • Increase productivity
  • Get AI-embedded insights

Sphere has helped healthcare clients seamlessly optimize operational efficiency, scale to customer demand, reduce complexity, lower costs, and modernize.

Core Capabilities
  • Automate commercial processes
  • Accelerate product lifecycle
  • Adapt to the changing healthcare landscape
  • Automate workflows

Sphere helps solve manufacturers' greatest challenges with Salesforce's intelligent cloud solutions.

Core Capabilities
  • Modernize commercial operations
  • Build and scale incentive programs
  • Automate processes
  • Deliver faster and smarter service experiences

Sphere enables retail companies drive costs down and customer loyalty up with Salesforce.

Core Capabilities
  • Increase customer lifetime value with loyalty programs
  • Optimize the physical and digital shopping experiences

Sphere empowers technology companies to innovate faster with Salesforce.

Core Capabilities
  • Reduce costs and drive recurring revenue with as-a-service model
  • Optimize the customer experience
  • Increase efficiency
  • Align teams and technology to customers

Reach out to an experienced Salesforce consultant

Optimize processes through Salesforce professional services. Without the help of a Salesforce expert, it would be challenging and time-consuming to get your business set up with all the features and workflows you need to make the most out of the Salesforce platform.

This is where we come in. Our Salesforce consultants can build custom interfaces to work best for your teams and modernize your legacy data.

From custom development and integrations to data analytics and consulting, our experts can help your teams utilize Salesforce to its full potential.

Salesforce Case Studies

More case studies

Speak to a Salesforce consultant

Fill out the contact form and one of our Client Partners will be in touch right away.

Our experienced consultants and engineers are ready to help you design your Salesforce cloud-based solution, increase business efficiency, scale your capabilities, eliminate technical bottlenecks, and accelerate speed to market.