ManufacturingOperations
Spare-part requests. Quoted, not queued.
Turns an inbound spare-part request — email, PDF, or free text — into a formal quote, matched against the price book and current inventory, with a confidence score per line and low-confidence items routed to an engineer. Built for manufacturers quoting hundreds of part requests a week.
12 cited fields per quote. Built on Sphere AI Foundry.
parts_quote — request #WO-90244LIVE
00:00Ingest → email request, Halden Industrial, 4 line itemsread
00:03Match → 3 of 4 parts matched to price book directlypassed
00:05Inventory check → part #4471 backordered, 3-week leadflagged
00:07Pricing check → volume discount tier appliespassed
00:08Disposition → Route to engineer, 1 part needs confirmationrouted
quote time 40sfields cited 12/12engineer sign-off required
Built on Sphere AI Foundry·Matched to price book & inventory·21 years, 300+ clients
Manual quoting doesn't scale with request volume
A single spare-part quote means someone reading a free-text email or PDF, looking up each part number in the price book, checking current inventory and lead time, and typing up a formal quote — one request at a time. At low volume that's manageable. Across hundreds of requests a week, it's the reason quotes take days to go out and a customer buys from whoever answered first.
79%
faster quote turnaround vs. manual lookup
12
fields extracted & cited per quote
100%
of line items traceable to the price book or inventory system
Request in, cited quote out
Four steps, every one logged and citable back to the price book.
01
Ingest
Reads the request directly from your systems
Email, PDF, or free-text spare-part request — read from your service inbox or CRM. No separate upload step.
Source document
WO-90244 — Halden Industrial, 4 line items
02
Match against price book
Every part matched against the price book
Part numbers, descriptions, and quantities — each matched against your current price book and inventory system, not a stale price list.
Example query
"Is part #4471 in stock, and what's the current price?"
03
Cite every line item
No line item without a citation
Each line links back to the exact price book entry or inventory record it came from — the citation travels with the quote, not as a separate lookup.
Cited finding
Part #4471 is backordered with a 3-week lead time — quote requires customer confirmation before locking the price.
cited to Price Book SKU-4471, Inventory System lead time04
Classify & route
One disposition, one consolidated quote
The agent returns Ready to Send, Ready-with-confirmation, or Needs Engineer, with a consolidated quote routed for sign-off before it goes to the customer.
Disposition
Ready to sendReady-with-confirmation ✓Needs engineer
12 fields, every one cited
What the agent extracts into every quote.
Quote summary & disposition
Customer & request verification
Part number & description match
Price book & tier pricing check
Inventory availability & lead time
Volume discount eligibility
Substitute-part suggestions, where applicable
Consolidated line-item quote
Low-confidence match flag
Engineer review checklist
Typical inputs
What the agent reads, and what it connects to.
Documents
- Spare-part request (email, PDF, or free text)
- Current price book and discount tiers
- Inventory and lead-time data
Systems
- Service inbox or CRM
- ERP (inventory and pricing)
- Quoting or order-management platform
Is this the right fit?
Built for volume — not a one-off quote.
✓ Works best for
- Manufacturers quoting 50+ spare-part requests a week
- Teams standardizing quotes against a fixed price book
- Sales ops wanting every line item traceable to price book or inventory
Too small for
- A single one-off quote a rep can price faster than configuring the match
- Replacing engineer judgment on a substitute part or custom pricing
- Parts with no price book entry to match against
Grounded in the price book, not a black box
Compliance-first, the same standard every Sphere agent is held to.
The agent requires the current price book and inventory data before it will return a quote, and every quote sits between request intake and customer delivery — never past it. An engineer confirms every low-confidence match before the quote is sent.
Line items reference the specific price book entry or inventory record directly — the same audit-trail standard every Sphere agent on the Foundry is held to.
Prerequisites price book connected
The current price book and inventory data are required before a quote is returned.
Human review required for low-confidence items
An engineer confirms every low-confidence match before the quote is sent — never fully autonomous.
Source grounding price-book-cited
Line items reference the specific price book entry or inventory record directly in every quote.
Foundation Sphere AI Foundry
Access controls and audit trail configured here carry forward to every other agent you deploy.
Frequently asked
Does the Work Order & Spare-Parts Quote Agent replace a sales rep?
No. It drafts the quote and cites every line item — an engineer confirms any low-confidence match before it's sent to the customer.
What request formats does it support?
Email, PDF, and free-text requests out of the box. Additional intake formats can be added during onboarding.
How does it integrate with our ERP or price book?
It reads directly from your ERP, service inbox, or CRM — no separate upload step required. Integration scope is confirmed during deployment planning.
Is every quote line traceable to the price book?
Yes. Every line item cites the specific price book entry or inventory record it came from — there is no line without a citation back to the source.
How is this different from a generic quoting tool?
It reads free-text requests and matches them against your live price book and inventory automatically, rather than requiring manual part entry. It runs on Sphere AI Foundry, so the access controls and audit trail configured here carry forward to other agents you deploy.
Start here
See it on your own requests
Bring three real spare-part requests to the demo. We'll show the quote assembly live — matches, citations, and the disposition, on your own price book.
Looking for a different workflow? Browse the full Agent Catalog.
Talk to a solutions architect
Direct to a senior architect — never a sales queue. Replies within one business day.
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