Sphere Partners

Persistent AI memory, governed at the enterprise

Engram Enterprise turns conversations into structured organisational memory across six categories – facts, entities, decisions, events, insights, and preferences. The result is an AI environment that becomes more useful over time, while keeping every memory visible, governed, and revocable.

Knowledge worker reviewing an AI tool on a tablet in a modern office

The dirty secret of enterprise AI rollouts

Daily active usage of internal LLM tools collapses after the first month. The reason is rarely the model and almost never the interface. It’s that every conversation starts from zero. The model that helped you draft an investment memo on Tuesday has no idea who you are on Wednesday.

People stop using tools that don’t remember them. The first three queries are interesting. The fourth time you have to explain that you work on the credit-risk team, you stop opening the tab.

Engram Enterprise gives the model a memory of each user – what they work on, who they work with, what they’ve already asked, and what context they’ve already provided. The third conversation picks up where the second one left off.

Six memory types. One governed record per team.

Facts

Stable pieces of information that hold true across time. “The London office uses MiFID II reporting templates v3.2.” “Acme’s fiscal year ends 31 March.”

Entities

People, accounts, products, projects, jurisdictions, and the relationships between them. “Jane Doe leads the credit-risk team.” “The Acme matter is under English law.”

Decisions

Conclusions reached and the reasoning behind them. “Approved Vendor X for the security review on 12 March.” “Rejected the merger structure under option B because of Solvency II treatment.”

Events

Things that happened – meetings, filings, releases, milestones. “Q3 board meeting on 14 October.” “ESG report submitted to auditor on 28 February.”

Insights

Patterns and conclusions drawn across conversations. “Healthcare clients ask about PHI handling in week one – prepare the BAA early.”

Preferences

How a person or team likes to work. “Compliance team prefers conformity reports in PDF, not Word.” “Use British English in client-facing drafts.”

Memory that earns its keep – and shows its work

Engram is built around four maturity stages. New deployments start with capture, then progress as the organisation’s memory base grows.

Semantic Recall Lab. A purpose-built tool for compliance and IT teams to inspect, test, and tune retrieval before it goes to end users. Every retrieved memory is shown with its source conversation, confidence score, and access path. No black-box memory.

1

Capturing

The system extracts memory candidates from conversations across all six types. Users review and confirm what gets retained.

2

Organising

Memories cluster by entity, project, and team. Duplicates are merged. Conflicts are flagged for human decision.

3

Recalling

The Semantic Recall Lab gives administrators a sandbox to test what the system retrieves for any given query, with confidence scores exposed and citations linked back to the originating conversation.

4

Compounding

Recall accuracy rises as the corpus grows. The model knows more about how the organisation works than it did the month before, without anyone having to write it down.

Sphere AI Guide 2026

The practical handbook for deploying AI inside regulated enterprises.

Team collaborating around a table on data-governance policy

Memory and privacy aren’t a trade-off. They’re a design choice.

The first question every CISO asks about persistent memory is “where is this data and who can see it?” Engram is engineered around the answer.

User and team scoping

Memories can be private to a user, shared within a team, or marked organisational – controlled by explicit access rules, never by accident.

Permission-aware recall

Engram never surfaces memories tied to documents or projects the user has lost access to. Permission changes propagate in real time.

Connectors with native context

Engram ingests structured context from SharePoint, Jira, Gmail, Google Calendar, and Outlook, applying the source system’s access rules at retrieval time.

GDPR-native

Article 17 (right to erasure), Article 20 (right to data portability), and Article 25 (data protection by design) are first-class capabilities, not bolt-ons.

Audit-logged

Every memory creation, retrieval, edit, and deletion is logged to the same immutable audit log the rest of SphereIQ uses.

Where structured memory changes the workflow

Lawyer reviewing credit agreements on a tablet

An associate at a law firm asks for the indemnity language used in last quarter’s credit agreements. Engram retrieves the decision (which clause was approved), the entities (which client, which jurisdiction), the events (when each agreement closed), and the preferences (this partner prefers narrower indemnities). Four memory types, one query, no re-uploading.

Asset manager starting the work week at a desk

A relationship manager at an EU asset manager opens the tool Monday morning. The system surfaces the insights from last week’s portfolio reviews, the events scheduled in the next ten days, and the facts about each client’s mandate structure. The week starts already in context.

Compliance officers reviewing clinical AI systems

A compliance officer at a hospital network asks which clinical AI systems still need an Annex III classification. Engram returns the entities (each AI system), the decisions (which have been classified), the events (when the last review happened), and the preferences (the CCO wants outstanding items in PDF, not email). The handoff to next quarter’s audit takes minutes.

Sphere in Numbers

We understand that actions speak louder than words and numbers but here are some key facts about us.

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Years of Excellence

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Projects Delivered

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Countries

Globally diverse, community-focused

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Clients

top 20 average 8+ years

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Frequently asked questions

Inside your SphereIQ deployment, in your own infrastructure. Engram memories never leave the perimeter, and they never travel to a third-party LLM provider.
Chat history stores conversations. Engram extracts structured memory from those conversations across six types – facts, entities, decisions, events, insights, preferences – and makes it searchable, governable, and revocable. Chat history is a log. Engram is a knowledge layer.
Scoping is explicit. Memories can be private to a user, shared within a team, or marked organisational. Defaults are private; sharing requires an access rule.
Standard SCIM deprovisioning deletes the user's private memory along with their account. Team and organisational memories the user contributed to remain, with the contributor anonymised per your retention policy.
Yes. The memory dashboard exposes every item the system has retained about that user. Items can be edited, deleted, marked private, or exported at any time.
It’s an administrator sandbox for inspecting what Engram retrieves for any given query – with confidence scores, source citations, and access paths exposed. Useful for tuning recall before it reaches end users, and for satisfying audit questions about what the system "knows."
Native connectors for SharePoint, Jira, Gmail, Google Calendar, and Outlook. Additional integrations through the SphereIQ platform's MCP-based custom connections.
Knowledge AI retrieves from documents. Engram retrieves from structured memory. Together, the model has the documents and the context – who's asking, what's been decided, what's already been said. They're often deployed together.
Engram Enterprise is an add-on to the SphereIQ platform. Reach out for a quote.

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