Transforming Business Operations: Cirrus LED’s ERP Upgrade Challenge
The challenge faced by Cirrus LED (Cirrus) was to upgrade their existing Enterprise Resource Planning (ERP) system, Odoo, which had become insufficient for their needs. They approached Sphere with the following problems:
- Limited Functionality: Odoo lacked the depth of functionality required to efficiently process transactions and capture essential data for their operations.
- Lack of Integration: Cirrus was using various other business systems, such as Salesforce and HubSpot, that were not integrated with their ERP (Odoo). This resulted in disjointed and inadequate systems that hindered their overall efficiency and productivity.
The challenge for Sphere was to address these issues by implementing NetSuite, an Oracle ERP with a robust set of features and capabilities. Additionally, they needed to create seamless integrations between NetSuite and Cirrus’s other critical systems, such as Salesforce and HubSpot. This involved the task of creating an integrated system that would connect accounting, sales, warehouse, and customer service operations, ultimately streamlining Cirrus’s business processes and improving their overall operational efficiency.