New Intranet build for insurance tech startup

client creates a better space for collaboration

Overview

Our client is a well-funded insurance technology startup based in Chicago & San Francisco with a mission to increase the number of startups that succeed starting with fixing business insurance. The process of startups getting insurance is most often difficult. Our client recognizes this and makes this process faster by providing next day business insurance tailored to a client’s needs.

The Challenge

Our client’s Intranet was hard to maintain, clunky and not well suitable for collaboration. They weren’t able to have team leaders’ input. The quality and accuracy of the content wasn’t up to date and wasn’t matching their speed of movement in the market. Their previous Intranet didn’t have a space where team members from various departments could add content quickly and easily.

They wanted to have the ability to roll up standard operating procedures from each department into a master catalogue across various departments. With this in mind, they sought an Intranet that enabled them to collaborate in real-time with a well-structured interface, creating a space where team members from various departments can provide content and executives can easily access.

How It Was Solved

We advised our client to use Confluence for Intranet that we knew would provide the functionality and collaboration our client was looking for. We launched Atlassian Confluence Intranet for our client, a process which included:

• Discovery workshops with all the different departments to capture requirements

• Scoping out their ideal end state for what the company’s Intranet should contain

• Created easy to access and navigate team pages for every department to have a space in which to provide content

• Implementation plan to go live with new Atlassian Confluence Intranet

• Design review and tweaking to ensure we match client’s expectations and fulfil requirements of various departments of the company

• Integrated add-ons not native to Confluence, including Google Calendar functionality for every department

• Training sessions for our newly onboarded client to get up to speed with their new Intranet, tailored for various types of users

The Results

We migrated our client’s existing content from the old Intranet to a new, more convenient Intranet tailored to their needs, Confluence Atlassian. We built a functionality that enabled standard operating procedures to be rolled up from a department level to a company level, aggregating them and essentially creating a master catalogue. This SOPs hierarchical structure within Confluence Intranet offers convenient, aggregated access for executives’ view. We offer training and continue to work with our client to further support them and get them up to speed with their new Intranet.

Organizations around the world trust us

Hear from

our clients

Hear from our clients

Lee Ebreo

VP of Engineering at Credit Ninja

These things would not have been achievable if we did not build our own in-house system and if we did not partner with Sphere to help us achieve our goals.

Selah Ben-Haim

VP of Engineering at Prominence Advisors

Our experience with Sphere and their team has been and continues to be fantastic. We keep throwing new projects at them, and they keep knocking them out of the park (including the rescue of a project that was previously bungled by another vendor).

Ben Crawford

Senior Product Manager at Enova Financial

I would expect to be delighted. It's been a really positive experience, working with Sphere, and I would expect you to have the same.

Mark Friedgan

CEO at CreditNinja

Sphere consistently prioritizes the needs of their clients, demonstrating both agility and teamwork. As an offshore team, they have been an integral part of our organization and we plan to continue growing with them.

René Pfitzner

Co-Founder at Experify

Sphere provided excellent full-stack development manpower to augment our team and help push our product forward. They are easy to work with, tech-savvy and proactive.

Bruce Burdick

Chief Information Officer at Integra Credit

We've been working with Sphere and its excellent consultants since our founding. I've found that they are true partners in the success of our business.

Jemal Swoboda

CEO at Dabble

The resources and developers that Sphere Software provides are skilled and have the required technical expertise, but more importantly, they have helped us build a culture of excellence within our team.

Arthur Tretyak

Founder and CEO at IntegraCredit

With Sphere, we were able to migrate in half the time it would take to train an additional FTE… and for a fraction of the cost. Our experience with Sphere has been exceptional.

Lee Ebreo

VP of Engineering at Credit Ninja

These things would not have been achievable if we did not build our own in-house system and if we did not partner with Sphere to help us achieve our goals.

Selah Ben-Haim

VP of Engineering at Prominence Advisors