How we helped our client gain more

visibility into their production process using NetSuite

Overview

A large branded promotional products company was looking to bring visibility to their production process across the organization so at any point a representative would know the status of an order. They partnered with our NetSuite team to fulfill their development needs.

The Challenge

The customer wanted their customer service representatives to have visibility to see where any given order was at any time during the production process throughout their 5 facilities and create a more user-friendly system for their project management team. An added challenge was to create all items with a build of materials list and allow for kits of any combination to be created which would also allow the customer service team to ensure that materials were available to complete any given order. The upgraded NetSuite experience also needed to include the ability to manage capacity planning throughout their multiple warehouses.

The company was looking to engage a development firm to partner with to maintain, update and develop additional features to their web and mobile applications.

How It Was Solved

Sphere Partners worked along with the customer’s development team and their additional external resources to overhaul their NetSuite system to be able to accommodate their request by creating a robust system using several external applications feeding into NetSuite through URLs. A complete system overhaul was required to be able to accomplish the growing needs of the business.

Our engagement allowed the client to focus on their day-to-day requests with Sphere providing a QA team and PM support to manage all the developers working to accomplish the desired outcome.

The Results

Sphere Partners provided an embedded team on demand to the client consisting of a Project Manager, NetSuite functional consultants, several PHP and NetSuite Developers, DevOps, UI/UX, and a Senior Full Stack Architect. The project is an ongoing relationship in both a strategic advisory role and with development resources to service new featured requests for every sprint.

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Hear from

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Hear from our clients

Lee Ebreo

VP of Engineering at Credit Ninja

These things would not have been achievable if we did not build our own in-house system and if we did not partner with Sphere to help us achieve our goals.

Selah Ben-Haim

VP of Engineering at Prominence Advisors

Our experience with Sphere and their team has been and continues to be fantastic. We keep throwing new projects at them, and they keep knocking them out of the park (including the rescue of a project that was previously bungled by another vendor).

Ben Crawford

Senior Product Manager at Enova Financial

I would expect to be delighted. It's been a really positive experience, working with Sphere, and I would expect you to have the same.

Mark Friedgan

CEO at CreditNinja

Sphere consistently prioritizes the needs of their clients, demonstrating both agility and teamwork. As an offshore team, they have been an integral part of our organization and we plan to continue growing with them.

René Pfitzner

Co-Founder at Experify

Sphere provided excellent full-stack development manpower to augment our team and help push our product forward. They are easy to work with, tech-savvy and proactive.

Bruce Burdick

Chief Information Officer at Integra Credit

We've been working with Sphere and its excellent consultants since our founding. I've found that they are true partners in the success of our business.

Jemal Swoboda

CEO at Dabble

The resources and developers that Sphere Software provides are skilled and have the required technical expertise, but more importantly, they have helped us build a culture of excellence within our team.

Arthur Tretyak

Founder and CEO at IntegraCredit

With Sphere, we were able to migrate in half the time it would take to train an additional FTE… and for a fraction of the cost. Our experience with Sphere has been exceptional.

Lee Ebreo

VP of Engineering at Credit Ninja

These things would not have been achievable if we did not build our own in-house system and if we did not partner with Sphere to help us achieve our goals.

Selah Ben-Haim

VP of Engineering at Prominence Advisors