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Forecasting & Planning with Atlassian Service & Support

  Problem: What is the best way to create a living, breathing Roadmap that follows the reality of an Agile development life cycle without much overhead required to maintain it? One of our clients came to us with the problem above. For this post, we will call this client – Master Splinter. They have been

December 21, 2016

5 Latest & Current UX Design Trends

As technology continues to evolve, so too do UX design trends. The best designers are able to not only keep pace with current trends, but they’re also forward-thinking enough to anticipate future trends. As Steve Jobs once said, “customers don’t know what they want until you show it to them.” An exemplary UX designer will

December 21, 2016

Practical Tips for Using Yodlee IAV

  Yodlee is an aggregation service companies use to access customer financial information. Its Instant Account Verification (IAV) provides account- and transaction-level data about customer activity which companies use to perform day-to-day procedures such as loan and insurance processing. To access this data, companies create Yodlee accounts for their customers who then search for their

December 20, 2016

Improving Your App’s Accessibility for People Who are Disabled

According to the World Health Organization, about one billion people across the world have some sort of disability today. Some disabilities can affect the life of someone daily, other disabilities can affect the life of someone periodically. Regardless of ability (or disability), all are equal users of technology, but those who are disabled may require

August 20, 2016

Hanami: A Full-featured, Lightweight Alternative to Ruby On Rails

  Hanami is a Ruby MVC web framework made up of small, single-purpose libraries that can be used independently.1 It promotes strong architecture through the use of plain objects, as opposed to magical, overly-complicated classes. Whereas Ruby On Rails is a noisy metropolis, containing functionality you may never need or use, Hanami lets you assemble

August 20, 2016

A Full-featured guide on Implementing Autotests

Reasons to create autotests BI solutions are usually designed to help businesses make decisions about their companies. Can you imagine a situation in which a decision is made based on incorrect data? It could lead to serious problems for the company.  It is therefore very important to have trusted and reliable data in your BI

July 20, 2016

Are Chatbots the Next Generation of Customer Service?

Whether or not you realize it, many of us have actually welcomed chatbots and AI assistants into our homes or personal lives. The breakthrough of chatbots on our personal devices took place when Apple introduced Siri on their iPhone 4S in 2011. AI assistants like Amazon’s Alexa-powered Echo, Google Assistant, and Microsoft’s Cortana are in

July 20, 2016

5 Steps for Creating a Minimum Viable Product

Minimum Viable Product (MVP) is the minimum feature set the market will pay for. Your product should have enough unique features to set it apart from the competition, but not so many as to waste unnecessary (and expensive) research and development time.

July 20, 2016