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Customer Success Management – Defining and Exploring Best Practices

  A definition of “customer success management” (CSM) is needed before offering tips on its implementation. Fundamentally it’s a deliberate strategy for maximizing the value of customers in a sustainable and long-term manner. The “deliberate” part is important because it means a company has to actively manage their business-customer relationships. They must consider

How to Improve Time-to-market for your Applications

  Getting applications to market is a common objective for any tech-enabled company. While the motive may vary, some obvious benefits are seen in capturing revenue, sales, staying ahead of the competition in the marketplace and maintaining pole position as a market leader. Making improvements in your time to market can also improve

December 10th, 2018|Insights|

Winning the Digital Strategy Battle – Fighting Fears and Misconceptions

  Digital strategy is an “all-in” affair. You have to get the whole team on board because a digital strategy is disruptive. According to research from McKinsey, there are several battles organizations need to overcome before they reach a digital transformation state. Reaching such a point is against-the-odds because of multiple reasons, including

Agile Budgets. Agile Processes Explained

  Software development projects require correct implementation and ultimately good management. Agile budgets are difficult to explain. As with most tasks, if you get the ‘working-out’ wrong, this could impede progress, but fail to calculate the costings correctly... and you will attract unwanted profit loss. Naturally, an essential part of the management process

Three Ways To Save On IT Costs Without Losing Out On Quality

  Finding ways to save on IT costs doesn’t have to mean stunting development. Here are three ways to cut your budget while maintaining quality services. This year we may be celebrating (if that’s the right word) ten years since the start of the Great Recession, but companies everywhere are still feeling the

Automated Agile Testing – The Key Component of Agile DevOps

  Automated agile testing involves all of the stakeholders during production. Automated agile testing is conducted during every stage of development. Automated Agile Testing in an Important Part of DevOps. According to Dictionary.com, “agile” is defined one way as “quick and well-coordinated in movement; lithe.” It’s a great way to describe an acrobat

Three Reasons Why You Need To Hire a Qualified Development Team

  In today’s job market, it can seem like a luxury to hire a qualified development team – in fact, it’s the key to your growth and success. Let us tell you why. It happens often enough to everyone: you need a new hire. We’re in a global market now where more and

Adopting Agile – Exploring the Scrum and Kanban Approach

  Adopting Agile in the Pursuit of Growth Everyone involved even tangentially in software development has heard the word “agile.” The C-suite executives might say “we need to become more agile” or “is that vendor more agile than the others?” It’s a common word in this realm, but what does it really mean,

Strategic Prioritization – How to Rank Transformative Digital Projects

  Strategic Prioritization is fundamentally a way of developing ideas and then setting an order for preferred completion for each idea, thereby creating a ranking of importance. It’s especially difficult within a company structure because there are so many stakeholders and various personal opinions. However, according to a Harvard Business Review article, the

Changes Coming for Ethereum Smart Contracts with ERC-1400

  ERC stands for Ethereum Request for Contract, and they are documents used by the Ethereum smart contract developer community. Each ERC defines various rules that affect how tokens can be used within Ethereum. There’s a formal process for approving ERCs, with revisions and commentary provided through the community. The main reason for